FAQ

In these economic times, budgeting for consulting work is a big decision and we want you to have all your questions answered. Here we've taken some of the most frequent inquiries we receive and tried to provide comprehensive explanations. If you don't see your question here or need more information on any topic, please email us.

Do you perform Radiation and Medical Oncology consulting?
Yes, we specialize in both radiation and medical oncology and can provide a full range of consulting services for either or both specialties. We also can assist with the various ancillary services provided in oncology practices today.

Why do you specialize in oncology?
Simply put, that's where our clinical expertise lies. We realize that in order to provide superior consulting services to physicians and facilities, we must know and understand-in a clinical sense-what services our customers provide. Our consultants have that knowledge and that's why Revenue Cycle Inc. is an oncology consulting company and will stay an oncology-focused consulting company. We are proud to perform consulting services for medical and radiation oncology practices across the country.

Do you help only hospital-based clinics?
No, clients range from single private practice physicians to large multi-campus hospital based facilities. We provide services to an equal amount of hospitals providing hospital outpatient services as well as freestanding facilities. Our consultants are well versed in HOPPS (Hospital Outpatient Prospective Payment System) and the MPFS (Medicare Physician Fee Schedule) so that regardless of the practice setting, our consulting services are available.

What does Revenue Cycle Inc. offer that other consulting companies do not?
Our consulting services are not scattered among a variety of specialties. We are oncology specific. Revenue Cycle Inc. was founded by clinical personnel who have managed cancer practices and oncology treatment centers across the country. With this knowledge base, Revenue Cycle Inc. can assist you with issues ranging from oncology reimbursement services to practice management to clinical concerns.

Can a larger consulting company do a better job than Revenue Cycle Inc.?
Bigger is not always better--especially when it comes to something where small details matter in large ways. Because we are specialists, we can target our talents and attention to exactly what it is our clients need. Revenue Cycle Inc. has provided medical and radiation oncology consulting services to thousands of physicians and facilities in 49 states. We pride ourselves on providing expert oncology services and impeccable customer service. Just as oncology physicians must focus on quality over quantity, Revenue Cycle Inc. focuses on that as well when it comes to our consulting services. Many large consulting service companies have business educated consultants versus our consultants who are clinically trained as well as business trained.

How many different specialties do you service?
Revenue Cycle Inc. is an oncology-specific consulting company and will continue to be precisely that, far into the future. It is easy to know a little bit about a number of specialties but few consulting companies know everything about one specialty. Revenue Cycle Inc. knows oncology inside and out. We also work closely with the American College of Radiation Oncology (ACRO) and are the "Official Billing and Coding Consultant to the American College of Radiation Oncology".

My group practices at numerous locations, some hospital based practices and some freestanding facilities. Can you accommodate these varied locations?
In today's diverse oncology billing market, many practices are offering treatment through separate locations. Revenue Cycle Inc. understands the various types of partnerships and scenarios, so the logistics of handling the consulting services for different locations is really just a matter of working closely with the facilities to ensure appropriate interaction with all sites. We've done it for several of the biggest facilities in the nation and we can do it for you.

If we determine to utilize your oncology auditing services, do we also need to have training?
No, an additional day of training is optional. It is very useful in that all clinical and business office staff can get thoroughly educated in coding, documentation and billing and also receive CEU credits. The day of training will be tailored to represent the particular services you provide at your facility and also detail the information that was found in the audit process.

Will my staff be self-sufficient after Revenue Cycle Inc.'s training?
While the reimbursement training provided by highly-skilled Revenue Cycle Inc. consultants is all encompassing and educates on all aspects of oncology services that the site provides, the continued education in the years to follow is crucial. Reimbursement is an ever-changing world that requires constant monitoring and some changes due to change in policy. We never train a client and then leave them; the client will have access to Revenue Cycle Inc. for the months following the training for any additional questions and/or concerns.

After becoming a client, does Revenue Cycle Inc. provide updates on the latest coding information?
Yes, each Revenue Cycle Inc. client will have their own online resource page to access their reports and supplemental documents from the consulting work that was performed. In addition, updates and relevant changes in coding, policy and reimbursement will also be posted on this site.

Does Revenue Cycle Inc. provide return on investment data for oncology-specific companies that will assist with sales?
Yes, Revenue Cycle Inc. can provide your company and sales staff detailed return on investment information. We will train and educate your sales staff to insure they are informed and providing accurate information to potential customers. In addition, we can also be available for webinars and/or conference calls with your potential customers.

We are a small company and need basic education and training regarding reimbursement, can you provide us this service without a long term contract?
Absolutely, whether you are a small or large company, we pride ourselves on providing the actual services that a client needs and do not require a long term commitment if it is not desired.